Refund Policy
Welcome to LikesHigh. Customer satisfaction is important to us, and we strive to provide reliable and high-quality social media promotion services. This Refund Policy explains the conditions under which refunds may or may not be issued for purchases made through our platform.
Service Commitment
LikesHigh is committed to delivering the services purchased by customers within the estimated delivery time mentioned on the website. Our goal is to provide secure, effective, and professional promotional services for social media growth.
Eligibility for Refunds
A refund may be considered under the following circumstances:
- The service purchased was not delivered within the promised timeframe
- The order could not be completed due to technical issues from our side
- Duplicate payments were made accidentally
- The customer was charged incorrectly for a service
To request a refund, customers must contact our support team with complete order details, including transaction ID and payment information.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The customer changes their mind after placing the order
- Incorrect information or social media links were provided by the customer
- The customer violates the terms and conditions of the social media platform
- Minor fluctuations in followers, likes, views, or engagement occur naturally after delivery
- Delays caused by platform updates, restrictions, or technical changes beyond our control
LikesHigh does not guarantee permanent engagement on third-party social media platforms, as platform algorithms and policies may change at any time.
Order Cancellation
Orders may only be canceled if processing has not yet started. Once an order enters processing or delivery status, cancellation requests may not be accepted. Customers are encouraged to review their order carefully before completing payment.
Processing Time for Refunds
Approved refunds are typically processed within 5–10 business days, depending on the payment provider or banking institution. Refunds will be issued using the original payment method whenever possible.
Chargebacks and Disputes
Customers are encouraged to contact LikesHigh support before initiating a payment dispute or chargeback. Fraudulent chargebacks or abuse of the refund system may result in suspension of future services or account restrictions.
Service Quality
We continuously work to maintain high-quality promotional services and customer satisfaction. If you experience any issue with your order, our support team will make reasonable efforts to resolve the matter quickly and professionally.